Please follow the steps below:
- After establishing a remote appointment with Techie Becky, please click on the link/image below to begin a remote session.
Then click on "Download".
Look for a box to appear in the bottom left hand of your screen. It should say "TechieBecky-Setup.msi". (Alternatively, find the file in your "Downloads" folder).
Click on that box and then click on "Yes" to allow the app to make changes to your device.
Wait for the program to install. When a window opens that says "Instant Housecall, click on "Start Session".